Automated data collection
We point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.
As a rule, it is possible to use our website without providing personal data. Every time the website is accessed and every time data is retrieved, data about this process is temporarily stored and processed in a log file. Before storage, each data record is anonymised by shortening the IP address. In detail, the following data is stored for each access/retrieval:
anonymised IP address,
date and time,
page accessed/Name of the URL accessed,
volume of data transferred,
browser type and version,
operating system used,
message whether access was successful.
this data is only evaluated for statistical purposes and to improve the offer and is then deleted.
Cookies are used when using the website. Cookies are data records that are stored by your web browser and contain pseudonymised data. Insofar as your consent is required for this, this will only take place if this consent has been given.
You can deactivate the use of cookies in your internet browser as well as remove cookies that have already been set. You can find more information on this in the help function of your browser.
We use the consent tool "Real Cookie Banner" to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) used and the related consents. Details on how "Real Cookie Banner" works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c DS-GVO and Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is not contractually required and is not necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
Contact us
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in case of follow-up questions. We will not pass on this data without your consent.
National data protection regulations in Austria: In addition to the data protection regulations of the General Data Protection Regulation, national regulations on data protection apply in Austria. These include in particular the Federal Act on the Protection of Individuals with regard to the Processing of Personal Data (Data Protection Act - DSG). In particular, the Data Protection Act contains special regulations on the right to information, the right to rectification or erasure, the processing of special categories of personal data, processing for other purposes and transmission, as well as automated decision-making in individual cases.
Data storage
Personal data is only collected if you voluntarily provide it to us as part of your order for goods or when opening a customer account. The data you provide is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfilment of our obligations under tax law. After the shopping process has been cancelled, the data stored by us will be deleted. In the event of the conclusion of a contract, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years). The data name, address, purchased goods and date of purchase will be stored beyond that until the expiry of the product liability (10 years). The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or lit b (necessary for the fulfilment of the contract) of the DSGVO.
Your rights
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
Possible change in our privacy policy
It is advisable to check this privacy policy regularly, as possible changes may prompt an adjustment at any time.
Installation as smartphone app
The app can be obtained directly from the website and installed on your mobile device. Therefore, no online platforms from other service providers ("app stores") are required for installation. Therefore, only our data protection information applies in this context.
Your rights
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
You can reach us at the following contact details:
WEDCO Handelsgesellschaft m.b.H.
Hermann-Gebauer-Straße 12
A-1220 Vienna
office@wedco.at
+43 1 480 27 70 – 0
